Risk Technology

The 8 Greatest Tech Innovations Helping the Hospitality Sector

Technology can be a vital aspect of any business sector but perhaps it is most valuable in the hospitality industry. With hospitality businesses deemed non-essential by the government, they have been one of the worst business sectors hit by the pandemic. The following article discusses various advances in technology that could not only help businesses […]

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The 8 Greatest Tech Innovations Helping the Hospitality Sector

Technology can be a vital aspect of any business sector but perhaps it is most valuable in the hospitality industry. With hospitality businesses deemed non-essential by the government, they have been one of the worst business sectors hit by the pandemic. The following article discusses various advances in technology that could not only help businesses to survive the following season but to thrive for seasons to come.

Cloud Services

Like with many other businesses or even just for personal use, saving your documents and information onto a cloud-like data service can be useful in so many different ways. They can help to have backups of your information in case it is lost for other reasons. It can also make it much easier to share information with co-workers, clients, or other interested parties. Just be careful to make sure they are sent securely as cloud-like data services can sometimes be hacked.

Artificial Intelligence

Using artificial intelligence (AI) in any part of life can be a scary thought, especially in regards to the hospitality sector that so often is dependent on human hospitality. However, the use of artificial intelligence can be extremely beneficial. It can relay basic information such as if there is a spillage or if a guest has a particular request like breakfast in bed, which in turn can leave staff with more free time to attend to other more pressing needs of the customers. It can also help with language barriers if guests only speak a certain language making the experience better for them and thus more likely to use the service again or recommend it to their friends. Just remember that the hospitality sector is one that requires extra IT support which can be seen here as services like artificial intelligence often require a lot of upkeep and maintenance and as such can end up being rather expensive.

Electronic Room Keys

The use of electronic room keys in the form of cards the same size as a credit card are a simple yet useful invention. They can be programmed to let in particular doors so if a guest needs access to more than one door they only need one key card to access it. They also help with security as unlike traditional keys they can’t be copied and require security personal to only need one key as oppose to a whole chain of them that can be easily pickpocketed. Due to their small and slim size, they are also easier for guests to carry as they can slip them into their purses or wallets.

Automated Settings

Automated doors and other electronic devices that can be used by a wave of the hand or command of the voice are a great invention for many reasons and are especially vital nowadays. With the pandemic still raging out of control and no clear ending for lockdown insight, automated devices may be a way for the hospitality sector to recover from the losses of the previous year as we head into the Summer. Devices, doors, and other electronic services that require a voice or non-contact interaction can reduce the risk of spreading diseases between customers and staff.

Online Booking System

Whilst travel agents are still in use, they are few and far between. Nowadays most bookings for holidays are done online which can increase the money going to the business owner and decrease money spent by the customer as there is no third party that needs to be paid. Especially if your hospitality services are somewhat remote then there is little chance of spreading information about your company through pamphlets or work of mouth.

Contactless Payments

Much like the earlier example of contactless doors and devices, the use of contactless payment can be a way for the hospitality sector to remain in use throughout the pandemic. There is less spread of diseases due to the decreased contact. It can also make it easier and simpler for guests when spending money on your service. There is however still a forty-five pound limit on contactless payment which would unlikely be enough to afford a night in a hotel. But there have been talks of raising the maximum contactless amount which it already has been since the start of the lockdown so perhaps it will be raised once again.

Robots

Whilst it might seem too futuristic, robots have started to be employed in hotels. They have been used for manual jobs such as cleaning and organizing, as well as jobs are typically done by humans such as welcoming and entertaining guests.

Virtual Reality

Virtual reality has been greatly implemented during the pandemic, with business owners using it to give the potential client an idea of the atmosphere and layout of a hotel or venue before they chose to stay there, for example, if they wanted to book it out for a wedding.

Samsung Vs Apple: Which Brand has the Best Batteries

Ever since the invention of the modern smartphone, there has been a debate over which brand is better, Samsung or Apple. From style, camera, and perhaps most importantly battery life, there are lots of aspects to consider when deciding which one is better, especially when the interpretation of ‘better’ differs from each individual person’s needs and wants. With phone prices continuing to rise and with most of us spending more time on our phones than ever before, it is vital we invest in a mobile phone that is best suited for us. In this article, we will attempt to answer which brand of phone is best suited for you.

Samsung

What you may not know about Samsung is that the brand actually started life as a traditional grocery store. It was opened by Lee Byung-Chull in Korea in 1938. When the Korean war ended, he expanded his business by beginning to trade in textiles on top of groceries. It wasn’t until 1969 that the company would start to trade electronics. Throughout the 70s, 80s, and 90s the company expanded into the global powerhouse it is today. During the 2000s they started making the smartphones that they are most well known for.

Apple

The younger of the two companies, Apple was created by Steve Jobs, Steve Wozniak, and Ronald Wayne in 1976. Although only two weeks after the company was created Wayne left, selling his stakes in the company back to Jobs and Wozniak. Jobs and Wozniak wanted to make a computer for ordinary people designed for everyday use to be used at home, an idea which was mocked at the time. Their first product the Apple I computer was first sold in 1976 for $666.66. With the invention of the Apple II and Apple III by 1981 only five years after the company’s formation, it had already become one three largest microcomputer-making companies in the world. The first iPhone was released in 2007.

Battery Life

There are many different ways to compare battery life. It can be hard to compare the companies on the entirety of their smartphones so comparing them on a case by case basis using phones released at similar times can be a more reliable way of measuring battery life.

For example, both the Samsung galaxy s5 and the iPhone 6 were released in 2014. The battery for samsung galaxy s5 should last for twenty-four hours whereas the battery for an iPhone 6 would only last for eleven hours. When comparing these two phones there is a clear winner for which has the better battery life with the Samsung galaxy s5 lasting over twice as long as the iPhone 6.

These examples are from a few years ago, however. If we look at both the brand’s most recent phones, the Samsung galaxy s21 and the iPhone 12, the results are still in Samsung’s favor but not by much with the Samsung galaxy s21 lasting on average eleven hours and the iPhone 12 lasting just over eight. These days the average battery life for a smartphone is eleven hours. So, if you want one with longer battery life, then it might be wise to invest in an older model instead. But then this would run the risk of having more faults in other areas of the phone due to outdated software. It is also important to keep in mind that we use our mobile phones more frequently than we did even five years ago with larger leaps in the quality of video playbacks and advanced apps, so this could be a factor in the recent reduction in battery life we see in modern smartphones.

The Ten Hottest Apps Released in 2020

2020 was the year of being at home, thanks to that which will not be named. And this of course led to a surge in the world of remote working, gaming, and spending time online. So which apps came out on top of all the others? In a typical year, I’d expect to see more games on this list, but of course, 2020 was not a typical year for anyone. Even so, it is unexpected that Among Us isn’t part of this list, but it is deserving of an honorary mention considering how popular it became towards the end of the year.

Now let’s see which ones are in the top ten, in no particular order.

Vine who?

TikTok is debatably the rebirth of the well-loved app Vine, which saw the birth of many internet memes, and it has gained a massive surge in its users recently, who range in ages, professions, and content. Professionals such as nurses and doctors use this platform to share medical information, and there are teens who enjoy engaging in new trends and dances which flood the platform every other week. Businesses even use this to help promote their products and increase their following, using hashtags and challenges to engage their audience. Although it briefly had a run-in with the US government who was tempted to ban it due to its relations to China, it has persevered and still comes out in the top ten of 2020.

The Regulars

Some that made the list are the regular apps, some of which are likely ones you use daily, and they are: Whatsapp, Facebook, Messenger, Instagram, and Youtube. These apps have been popular since their initial releases, but with more people spending time at home and having much less social interaction, it can be understood why these apps made the list. Facebook, Messenger, and Whatsapp help to keep people in touch, and Youtube provides a place for people to feel as part of a community and enjoy content from their favorite creators. Instagram also works as a platform for people to be able to easily express themselves and connect with others with similar interests or even just to see what their friends are up to.

 

Working From Home apps

Last year saw a surge in the number of people working from home, and this meant there had to be new ways to conduct a class of students or to have meetings with your colleagues. And it will be no surprise there that these apps ended up being some of the most popular: Google Classroom, Google Meet, Zoom, and Microsoft Teams. Out of all these, Zoom is arguably the most popular, with religious groups even using it for their meetings to prevent the spread of Covid, and it is a very easy interface to learn to use for all ages. These apps have continued to be used going into this year as a prevention method for Covid is still in effect in many countries, and it’s possible that they will continue to be used going forward as working from home has been shown to be very effective.

All of these apps have millions of users worldwide, and it is a surprise that they don’t crash daily, especially for Zoom, which is used for schools across the globe now. Fortunately, this isn’t something we as the users need to worry about, as it is the companies job to keep their software up and running, and they know in times like this tools to monitor the performance of your app are essential to be able to handle such a large surge in users.

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Risk Technology

The 8 Greatest Tech Innovations Helping the Hospitality Sector

Technology can be a vital aspect of any business sector but perhaps it is most valuable in the hospitality industry. With hospitality businesses deemed non-essential by the government, they have been one of the worst business sectors hit by the pandemic. The following article discusses various advances in technology that could not only help businesses […]

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The Ten Hottest Apps Released in 2020

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The 8 Greatest Tech Innovations Helping the Hospitality Sector

The Ten Hottest Apps Released in 2020